The geeks at the local computer repair shop have held my hard drive captive for OVER a month now, tyring to pry it's contents from it's bones. It melted down in August and I surrender it to their expertise just after Labor Day. I have the old machine back with a new hard drive, but all my files for work, charitable work, pictures, finances, etc are locked down on that old dying drive. YIKES!(Of course, backing up now seems like a REALLY good idea). I keep calling to check on it because, well, they don't call me and the always polite young man on the other end promises to call back, but never does. I don't want to complain, lest I piss someone off and I never get my files back. Yesterday, I did receive a call back. They have the part they need to hopefully retrieve the information. I had to approve the charges before he could try.
He'll work on it and call me back. (Sigh)